|
Customer Relation Person*
Comments
1. Buying process
Poor |
Satisfactory |
Good |
Excellent |
1.1 Ease of completing purchase documents:
1.2 How quickly you completed the purchase paperwork process:
1.3 Clearly explained all purchase documents:
1.4 Ability to provide complete answer to your purchase paperwork related questions:
2. Finance Process
Poor |
Satisfactory |
Good |
Excellent |
2.1 Ease of providing details of financing banks & their details:
2.2 Consideration and respect in dealing with confidential personal documents:
2.3 Clearly explained all finance-related documents:
2.4 Finance person's ability to provide complete answer to your finance related questions:
3. Explanation Process
Poor |
Satisfactory |
Good |
Excellent |
3.1 Etiquette of the CR executive:
3.2 Attention focused on you during explanation:
3.3 Enthusiasm of the CR executive in making the explanation:
3.4 Duration of time to solve the query:
3.5 Ability to answer your questions:
4. Please share your overall experience with Prateek Group
| 
