| Flat No.* 
                                        
                                     Customer Relation Person* 
                                        
                                     Comments 
                                        
                                     
                                        1. Buying process 
                                            
                                                
                                                    | Poor | Satisfactory | Good | Excellent |  
                                        1.1 Ease of completing purchase documents: 
                                        1.2 How quickly you completed the purchase paperwork process: 
                                        1.3 Clearly explained all purchase documents: 
                                        1.4 Ability to provide complete answer to your purchase paperwork related questions: 
                                        2. Finance Process 
                                            
                                                
                                                    | Poor | Satisfactory | Good | Excellent |  
                                        2.1 Ease of providing details of financing banks & their details: 
                                        2.2 Consideration and respect in dealing with confidential personal documents: 
                                        2.3 Clearly explained all finance-related documents: 
                                        2.4 Finance person's ability to provide complete answer to your finance related questions: 
                                        3. Explanation Process 
                                            
                                                
                                                    | Poor | Satisfactory | Good | Excellent |  
                                        3.1 Etiquette of the CR executive: 
                                        3.2 Attention focused on you during explanation: 
                                        3.3 Enthusiasm of the CR executive in making the explanation: 
                                        3.4 Duration of time to solve the query: 
                                        3.5 Ability to answer your questions: 
                                        4. Please share your overall experience with Prateek Group |