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Flat No.*
Sales Person*
Comments
1. Initiating the sales experience
Poor |
Satisfactory |
Good |
Excellent |
1.1 Amount of time you waited to be greeted:
1.2 Salesperson's explanation of features, specifications & benefits of the project:
1.3 Salesperson's attention focused on your purchase decision:
1.4 Demonstration of Sample Flat/Model/Actual Site:
1.5 Thoroughness of follow up on enquiries/request prior to purchase decision:
2. Project Facility
Poor |
Satisfactory |
Good |
Excellent |
2.1 Display of product information (e.g. Brochure, Pricelist, Payment Plan):
2.2 Comfort of the area of office where you & your salesperson completed the sales transaction:
3. Working with your Salesperson
Poor |
Satisfactory |
Good |
Excellent |
3.1 Salesperson's knowledge about the project, courtesy and friendliness:
3.2 Fulfillment of commitments:
3.3 Sufficient time allowed before deciding:
4. While explanation of the activities listed below took place?
Poor |
Satisfactory |
Good |
Excellent |
4.1 Attention focused on you during explanation:
4.2 How was your after sales experience?:
4.3 Your recommendation for our company to friends & relatives:
5. Please share your overall experience with Salesperson
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